AVOID LAWSUITS - WHY CONVENIENCE FEES ARE NOT A GREAT SOLUTION IN ARM
Convenience fees have become a very controversial topic in the ARM industry. Many plaintiffs' lawyers have seized on them as a means of generating lawsuits against collection agencies, even though companies still consider them to be a legitimate cost of doing business.
Enjoy this webinar replay in which Rozanne Andersen,Chief Compliance Officer for Ontario Systems, and Christina Grigorian and Claudia Callaway, both partners from the law firm of Katten Muchin Rosenman LLP impart their own perspectives and industry expertise surrounding convenience fees, and most importantly, what collection agencies need to be aware of.
In addition, below is a link to download your own copy of our latest whitepaper about Convenience Fees and the Compliance issues that surround them.
A Convenient Truth: Convenience Fees and Compliance - Balancing Risk & Reward